If you require a transfer from an airport or railway station, we recommend that you specify your flight arrival time as the start of your transfer. This will make it easier for the driver to organise the meeting.
Important note: If you have been notified of a change in arrival time, please let us know so that we can negotiate any urgent changes with the carrier.
If you require a transfer from a hotel to an airport, please state the time you wish to be met at reception. You will need to calculate the departure time by yourself. We recommend that you add 3 hours for airport check-in to the time of the ride. The approximate time the driver will need to arrive at the airport is shown on the booking page.
For example, if your flight departs at 14:00 and the transfer time is 1 hour, the pick-up time should be 10:00.